Get in Touch

How do I create an event?

Simply sign up or log in to your account, click "Create Event" in the navigation menu, and follow our easy step-by-step wizard. You can create your first event in minutes!

We charge €0.50 per paid ticket, plus VAT 23%. The payment processing fees are managed by stripe and can be seen here: https://stripe.com/ie/pricing . Free events have no platform fees! All fees are transparently shown during the event creation process.

How do I receive payments?

We use Stripe Connect for secure payments. Once you connect your Stripe account, payments from ticket sales are automatically transferred to your account.

Can I cancel or refund tickets?

To request a refund, open the booking in My Tickets and tap Refund. It goes to the event organiser to approve or decline (for events marked "No refunds" it's reviewed by Events For Palestine, only on genuine grounds), and you're emailed the decision. If it isn't handled or you need to escalate, send us a message above with the subject "Refunds & Cancellations" and your booking reference, and we'll review it. If an event is cancelled you'll receive a full refund, including the Events For Palestine booking fee, less only the payment-processing fee. For any other approved refund the ticket price is returned; the booking fee and the payment-processing fee (taken by Stripe) are non-refundable. Tickets are also transferable — you can pass yours to someone else yourself.

Is my data secure?

Absolutely! We use industry-standard encryption and security practices. Payment information is processed by Stripe and never stored on our servers.

How can I promote my event?

Every event gets a shareable link. Use our built-in social sharing features to promote on Facebook, Instagram, LinkedIn, and more!